Terms & Conditions
Welcome to Aztec Vanilla!
We’re a small family business with a big passion for real flavor — and we’re committed to making your experience smooth, fair, and transparent. By using our website and purchasing from our store, you agree to the terms below.
1. Using Our Website
When you visit or shop at aztecvanilla.com, you agree to use the site for lawful purposes only. Please don’t attempt to misuse, disrupt, or damage the website or its functionality.
2. Orders & Payment
All prices are listed in U.S. dollars. When placing an order, you agree to provide accurate billing and shipping information. We reserve the right to cancel or refuse any order if we suspect fraud, error, or misuse.
3. Shipping
We currently ship within the United States. Orders typically process within 1–3 business days and ship via USPS or UPS. As a small family-run business, we pack every order with care and do our best to get your vanilla to you quickly. During busy times, delays may occur — we appreciate your patience!
4. Returns & Refunds
Due to the nature of our product, we cannot accept returns once the bottle seal is broken. That said, your happiness matters to us. If your order arrives damaged or you’re not satisfied, please reach out to us at info@aztecvanilla.com — we’ll do our best to make it right.
5. Product Information & Ingredients
Our vanilla extract is made in Mexico and contains:
Natural vanilla extract, water, ethyl alcohol, and vanillin.
It’s gluten-free, kosher certified, and keto-friendly. If you have specific dietary concerns or allergies, please reach out before placing your order.
6. Intellectual Property
All website content — including our brand name, logos, product images, and written descriptions — belongs to Aztec Vanilla and may not be copied or reused without our permission.
7. External Links
We may link to third-party websites or social media platforms. We’re not responsible for the content or policies of those sites.
8. Limitation of Liability
We are a small family-run company and do our absolute best to ensure quality and service. However, we are not liable for any indirect damages, lost profits, or issues resulting from the use of our site or products. Thanks for supporting small businesses like ours!
9. Policy Updates
We may update these terms over time to reflect changes to our policies or business practices. Please check this page periodically if you'd like to stay updated.
10. Contact Us
Questions? Concerns? Vanilla dreams?
Email us anytime at info@aztecvanilla.com, and we’ll get back to you within 1–2 business days.